Who is the mediation for?
Mediation works best if the parties directly involved enter into a direct dialogue with each other, but under the guidance of the mediator. These are usually the immediate supervisor and the employee under the guidance of our mediator. As a neutral expert, the mediator ensures that laws and rules are observed. Parties are free to seek advice from third parties. Someone from a legal expenses insurance company, for example. Or a colleague from human resources. Everything that is discussed is and remains confidential. Any third parties must also observe this confidentiality.
Why choose mediation in the event of an employment conflict?
Through mediation, you can quickly redirect a potentially broken-down employment relationship in a positive direction.
Conflicts can therefore be quickly resolved. Finding a solution is the main focus. Mediation is independent and can commence immediately.
If you opt for a legal battle or unnecessary sick leave, this almost always costs more money and time. It also leads to frustration and an unhealthy workplace situation. With the right guidance, you will almost always find an acceptable solution for both parties.
Our mediators have many years of experience in mediation in employment conflicts. We are active nationwide, work quickly and carefully and actively look for a sustainable solution. Read more about the benefits of mediation through Present24
You can. But often there is no turning back. You end up in legal proceedings, which further escalates the conflict. This takes extra time and money and creates frustration. It may also lead to business and reputational risks. In other words, mediation is almost always the better choice.
Through your legal expenses insurance, you can seek advice or support from an employment solicitor. The disadvantage of this is that your employer will usually also call in a solicitor. There is a good chance that it will still be a lengthy procedure. The result: more costs, more time and more frustration.
In the event of an individual conflict, you can call on the trade union as an employee if you are a member.
The union can give you legal advice. Trade unions are increasingly advising mediation in employment conflicts. After all, the employee and the organisation are both best helped with a quick resolution of the conflict. Based on good and fair agreements. The trade union will therefore always ask for an independent mediator. Present24 offers this independent mediation.
Mediation always starts voluntarily, but is not without obligation. Both sides must make every effort to find a good solution to the conflict. They will not initiate legal proceedings against each other during the mediation.
You are free to stop the mediation. After that, you can initiate legal proceedings. All information that has come to light during the mediation and was not previously known is covered by confidentiality.
There is no advantage for either one or the other. That is in fact the key feature of mediation: it takes place voluntarily, based on equality. The aim is to arrive at a solution that the employee and the organisation are happy with. If it appears that the employee has been forced to mediate, the mediation will stop immediately. The mediator will supervise this and is obliged to do so based on the applicable rules of conduct and complaints regulations.
Usually mediation takes 6 to 8 hours. The costs vary dependent on the situation. We always offer a clear all-in rate. So you pay one price and never have any surprises.
Are you an employee? Your employer will bear the costs of mediation.
Are you an employer? Often, the costs of mediation can be fully or partially reimbursed by the occupational health and safety service or insurer.
